Relief Pak® Heating Unit, 12-Pack Capacity, Mobile with (3) Standard, (3) Neck, (3) Oversize Packs, 110V
The Relief Pak® Heating Unit 12-Pack Capacity effectively heats moist heat packs up to 170? in an insulated hot water bath. Insulated design keeps heat from dispersing out of the unit, allowing it to retain heat. It is made from durable stainless steel that's perfect for high traffic clinics and its mobile design with rolling feet allow it to be easily moved across a room.
This heating unit features adjustable temperature control, and a glowing orange light illuminates when the unit has reached its desired temperature. It is best to use moist heat packs at 160 for best results. An on/off switch glows green when the unit is in use. This unit has a 12-pack capacity that can heat up to 12 moist heat packs. A removable plug set comes with this 110V unit. A set of 3 standard Relief Pak® HotSpot® Moist Heat Packs, 3 neck pads, and 3 oversized packs come with this unit. These heat packs are reusable and can maintain therapeutic heat for up to 30 minutes.
We strive to ship your order using the fastest and most reliable methods available to us. When your order ships out you will be notified with an email containing tracking information. Please track your package on carrier's website or by calling them for a smoother experience.
Please allow a few days for orders to process. Our employees work very hard to ship every order out as soon as possible.
Smaller items typically ship within 2 to 5 days. Larger items can take 2 to 4 weeks. Please consult with a sales specialist for a more exact time frame.
All smaller items or supply orders are shipped via UPS Ground or USPS unless otherwise directed. UPS and USPS Delivery policies apply. All prices are FOB Shipping Point and Shipping Charges are added to invoice according to the Terms agreed upon by between Supplier and Customer.
For Large or Heavy Items we use LTL Freight Shipping and Contracted Shipping. Contracted Shippers may not have tracking numbers as these are smaller family companies. We do have direct contact with any contracted shipper. Please contact US MedRehab directly with any questions regarding contracted shippers.
We offer full install and setup of certain items. Please contact us at 1-314-207-9403 ext 1 for more information on full setup options.
Please call our Customer Service Department to discuss any special handling requests and applicable charges in advance of order placement.
US MedRehab is the preferred source in therapy equipment, education and service. Through our direct relationships with industry-leading manufacturers, we are able to offer new & used solutions to any equipment needs. Our experts are here to assist you in every step along the way from pre-sale info to post-sale support & education. We also have a dedicated team that specializes in technical service, repair and annual calibration checks to make sure your equipment is always working properly.
Our core product lines are offered across 8 different categories: Clinical Supplies, Modalities, Evaluation, Home Medical Equipment & ADL, Fitness, Tables & Furniture, Orthopedics, and Certified Pre-Owned (CPO) Equipment.
Delivery Policy: All supply orders are shipped via UPS Ground or USPS unless otherwise directed. UPS and USPS Delivery policies apply. All prices are FOB Shipping Point and Shipping Charges are added to invoice according to the Terms agreed upon by between Supplier and Customer. (see below for our Motor Freight Policies)
Shipping Locations: Headquarters - St. Louis, MO, Warehouses in New York, Ohio and California.
Freight Policy: For all non-Standard Ground shipments, please call for a Freight Quotation. All merchandise is carefully packed and inspected before leaving our facility or that of the manufacturer / drop-ship point. Responsibility for its safe delivery is assumed by the carrier upon acceptance of the shipment. Claims for loss or damage sustained in transit must be made to the Motor Freight Carrier. Visible loss or damage must be noted on the freight bill and signed by the carrier’s agent. Failure to adequately note and describe external evidence of damage may result in the carrier refusing to honor a damage claim. Contents of the packages(s) must be inspected immediately. Concealed loss or damage means loss or damage which does not become apparent until the merchandise has been unpacked. When damage is discovered, submit a written request for inspection by the carrier’s agent within fifteen days of the delivery date. All packing material must be saved for inspection so that a proper claim may be filed. Damage is the carrier’s responsibility. By following the instructions, we guarantee our full support of your claims to protect you against loss or concealed damage. Please feel free to call our Customer Service Department for further directions about initiating this process with the Motor Freight Carrier.
Specialized Handling and/or Order Expediting: Please call our Customer Service Department to discuss any special handling requests and applicable charges in advance of order placement.
Return Policy: All returns must have a RGA number applied (Returned Goods Authorization). An RGA number may be obtained through our Customer Service Department. US MedRehab honors the warranty of the original manufacturer, and defective products that cannot be repaired on-site will not be charged a restocking fee. Non-defective products can be returned within 30 days after shipment if ordered in error and may be subject to a 25% restocking charge to cover handling and transaction costs. Non-defective products cannot be returned after 30 days post shipment delivery. All non-defective, returned items must be in saleable condition, accompanied by the original packaging material. No returns, exchanges or refunds will be accepted on custom or special ordered items.